Employee of the Year Miriam Ortiz Excels 
Thursday, 14 May 2009 

CEO Manny Linares presents flowers to Miriam Ortiz as other staff members help congratulate North Shore's Employee of the Year.

MIAMI, FL – As part of the National Hospital/Healthcare Week and National Nurses Week celebration at North Shore Medical Center, Manny Linares, Chief Executive Officer, named Miriam Ortiz as Employee of the Year for 2008. Miriam serves as an assistant to the Director of Plant Operations and has been employed at North Shore since February, 2002.

"Choosing one outstanding employee at North Shore wasn’t easy," said Manny Linares, CEO. "However, Miriam was chosen because she demonstrates all of the criteria outlined in the standards of excellence to meet the hospital’s Target 100 goals.  But the real underlying attribute of Miriam is her sense of ownership and commitment to excel in the area of customer service. She shows deep concern for our patient’s needs and goes above and beyond to ensure that everything possible is done to accommodate them, even when situations arise where the common solution is not feasible," said Linares. "I can’t think of a person who has demonstrated more examples of "going the extra mile" than Miriam."

National Hospital/Healthcare Week and National Nurses week is a time to say "thank you" to all of the health care professionals who have dedicated their lives to care for our community. These are the people who care for you in the emergency room, hold your hand after surgery and hand you your newborn baby. To them work is not merely a job; it is a calling to serve and care for people. Please take the time, and all weeks to show your appreciation for all that they do.


North Shore Medical Center, part of Tenet Healthcare, is a 357-bed general acute care community hospital located at 1100 NW 95 Street in Miami. The hospital has been serving the medical and health care needs of its community for more than 53 years. North Shore Medical Center offers a broad range of services, including 24-hour emergency care with Fast Track service, maternity, Level III Neonatal Intensive Care Unit, and psychiatric services.

The hospital also offers specialized centers, including the C. Gordon Griffith Comprehensive Cancer Center with IMRT and X-Knife Radiosurgery, Intensive Care Unit, Wound Healing Center, Sleep Disorders Center, and Pain Care Center. The hospital was honored with the prestigious Tenet Circle of Excellence award for outstanding performance in 2005, 2006, 2007, and 2008.

North Shore received the 2006 CIGNA Centers of Excellence designation for caesarean section, stroke and syncope, the 2006 American Heart Association’s Get With The Guidelines – Heart Failure IPAA award, 2007 American Heart Association’s Get with The Guidelines - Bronze IPAA award for CAD and Heart Failure; 2008 American Heart Association’s Get with the Guidelines – Silver Performance Achievement Award for CAD and Heart Failure, and the 2008 Gold Performance Achievement Award for Heart Failure; Accredited by the American College of Surgeons Commission On Cancer Commendation, 2005-2008; and FMQAI’s Performance Achievement Award for Hospital Quality improvement. In 2008/2009, North Shore Medical Center also received a five-star rating of clinical excellence for maternity care from HealthGrades®. The hospital is fully accredited by the Joint Commission on the Accreditation of Healthcare Organizations, the nation’s oldest and largest hospital accreditation agency.